For all regular tour bookings please still use the form on the tour booking page, or using the Book Now button on Adventure Finder.
This form is for collecting remaining balance only!
Do not use this form for any NEW sale, it is only for collecting the remaining balance of sales already made. For new sales, upgrades, add-ons or extra people, choose those options from the drop-down.
This Tool will Calculate the Balance Due of any Reservation.
Search by Order Number or by Email and the tool will automatically tell you the balance due so you can enter it on the confirmation.
This Tool will Look Up any Reservation.
Search by Order Number or by Email and the tool will automatically tell you the information of the reservation.
To identify the provider for a tour, paste the URL of the tour into the box below, start typing the name of the tour, or browse by category.
To identify the operator for a tour, paste the URL of the tour into the box below, start typing the name of the tour, or browse by category.
Order Details
Please choose the type of refund you are requesting:
Choose if: The refund is directly related to a specific tour or service, not just a general refund.
Choose if: The refund is not related to a specific service, but is more general, such as for a complaint about customer service or a reimbursement for expenses.
Reservation Details
Which tour(s) would you like to cancel?
Which tour(s) would you like to refund?
Reservation Details
Apply to:
Choose if: The refund is directly related to a specific tour or service, not just a general refund.
Choose if: The refund is not related to a specific service, but is more general, such as for a complaint about customer service or a reimbursement for expenses.
Which item(s) would you like to cancel?
Which items(s) would you like to refund?
Which items(s) would you like to refund?
$
Payment Method:
Use When: Issuing a refund to a customer by ACH (for U.S. Customers) or Wire (Foreign Customers)
Use When: Sending money to a customer by PayPal.
Use When: Issuing a refund to a U.S.-based customer by check. They do not have PayPal. This service is not available to Canadian or foreign customers.
Use When: Sending money to a customer by Zelle.
Reservation Details
Review Details
Please make sure to check over the details very carefully before continuing!
Reservation Details
You have successfully cancelled the following tours:
You will typically see the refund back onto your card within a couple of days, depending on your bank.